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You won't be transferred multiple times to get the answers you need. Our support engineers are dedicated to one specific product. We're a small team, but we think that will benefit your support experience.

Support Screenshare: Scheduled via Email after opening a support case.

Live Chat: Click live chat at the bottom right of this page.

Forum Post: Create a forum topic for support.

Great place to start since the support form will guide you through attaching relevant logs.

Email / Open Support Case: Open support case.

24/7, choose to be transferred to the on-call engineer.

Monday - Friday | 7:00 AM - 1:00 AM (GMT Standard Time / GMT).

Monday - Friday | 1:00 AM - 7:00 PM (Mountain Time / UTC -7).

Monday - Friday | 3:00 AM - 9:00 PM (Eastern Time / UTC -5).

Monday - Friday | 6:00 AM - 1:00 AM (GMT Standard Time / GMT).

Monday - Friday | 12:00 AM - 7:00 PM (Mountain Time / UTC -7).

Monday - Friday | 2:00 AM - 9:00 PM (Eastern Time / UTC -5).

Please see the details below for support options and availability.

Support is included in your catalog subscription cost. If you want to try the limited trial catalog using the ConfigMgr in-console publishing, enter this URL in the add custom catalog The limited trial only contains a subset of supported products, including: The limited trial mode can be enabled using the checkbox in the General tab of the Publisher.

A 30-day full trial can automatically convert into a paid subscription if you decide to purchase. The full trial is valid for 30-days and is not feature or product limited. The most common evaluation option is a full-access 30-day trial that can be requested at Request a Free Trial: Patch My PC for Microsoft SCCM or Intune. Yes, we have two options you can use for evaluation purposes.